Assessor Resource

ICTSAD603
Plan and monitor business analysis activities in an ICT environment

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to establish and manage information and communications technology (ICT) business analysis activities in a medium-to-large organisation.

This unit applies to individuals who require high-level management, business and technical skills to manage complex analysis efforts within the information and communications technology (ICT) industry, often as part of business critical ICT projects.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan business analysis approach

1.1 Establish organisational process needs and objectives that apply to the initiative, and if necessary, define the requirements that the process must meet

1.2 Review existing organisational standards, including standards, guidelines and processes relating to the current initiative

1.3 Tailor an approach to the needs of a specific business analysis initiative, according to organisational standards if required

1.4 Engage with the appropriate stakeholders to determine how the work will be completed

1.5 Plan the execution of business activities

2. Conduct stakeholder analysis

2.1 Recognise stakeholders who may be affected by the business need or a new solution

2.2 Assess stakeholder attitudes toward, and influence over, the initiative

2.3 Decide which stakeholders will have authority over business analysis activities

2.4 Instigate regular reviews to identify new stakeholders or changed positions as clarity of business needs evolve

3. Plan business analysis activities

3.1 Decide the type of project or initiative and the business analysis deliverables

3.2 Determine the scope of work for business analysis activities

3.3 Approve which activities the business analyst will perform and when

3.4 Develop estimates for business analysis work

4. Plan business analysis communication

4.1 Determine how best to receive, distribute, access, update and escalate information from project stakeholders

4.2 Decide how best to communicate with each stakeholder according to stakeholder needs and constraints to communication

5. Plan requirements management process

5.1 Establish a requirements repository for storing requirements, including those under development, those under review, and approved requirements

5.2 Assess the need and process for requirements traceability, based on relevant factors

5.3 Conclude which requirements attributes will be captured

5.4 Determine the process for requirements change management

6. Manage business analysis performance

6.1 Determine which metrics will be used to measure the work performed by the business analyst

6.2 Report performance in an appropriate format, based on the needs of the project

6.3 Assess performance measures to determine where problems may be occurring in executing business analysis activities

6.4 Identify preventative or corrective actions as required

Evidence of the ability to:

plan and monitor business analysis activities, including determining an approach and processes that are appropriate to the circumstances

determine business analysis deliverables, tasks and estimates

plan business analysis communications

determine metrics for monitoring business analysis work

assess business performance and identify measures to rectify.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the business analysis process, procedures and techniques

describe project management process, procedures and techniques

identify and apply risk management strategies

overview technology and technology solution patterns

describe communication constraints that may impact on stakeholders.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems analysis and design field of work, and include access to:

special purpose materials

industry software packages.

Assessors must satisfy NVR/AQTF assessor requirements.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan business analysis approach

1.1 Establish organisational process needs and objectives that apply to the initiative, and if necessary, define the requirements that the process must meet

1.2 Review existing organisational standards, including standards, guidelines and processes relating to the current initiative

1.3 Tailor an approach to the needs of a specific business analysis initiative, according to organisational standards if required

1.4 Engage with the appropriate stakeholders to determine how the work will be completed

1.5 Plan the execution of business activities

2. Conduct stakeholder analysis

2.1 Recognise stakeholders who may be affected by the business need or a new solution

2.2 Assess stakeholder attitudes toward, and influence over, the initiative

2.3 Decide which stakeholders will have authority over business analysis activities

2.4 Instigate regular reviews to identify new stakeholders or changed positions as clarity of business needs evolve

3. Plan business analysis activities

3.1 Decide the type of project or initiative and the business analysis deliverables

3.2 Determine the scope of work for business analysis activities

3.3 Approve which activities the business analyst will perform and when

3.4 Develop estimates for business analysis work

4. Plan business analysis communication

4.1 Determine how best to receive, distribute, access, update and escalate information from project stakeholders

4.2 Decide how best to communicate with each stakeholder according to stakeholder needs and constraints to communication

5. Plan requirements management process

5.1 Establish a requirements repository for storing requirements, including those under development, those under review, and approved requirements

5.2 Assess the need and process for requirements traceability, based on relevant factors

5.3 Conclude which requirements attributes will be captured

5.4 Determine the process for requirements change management

6. Manage business analysis performance

6.1 Determine which metrics will be used to measure the work performed by the business analyst

6.2 Report performance in an appropriate format, based on the needs of the project

6.3 Assess performance measures to determine where problems may be occurring in executing business analysis activities

6.4 Identify preventative or corrective actions as required

Evidence of the ability to:

plan and monitor business analysis activities, including determining an approach and processes that are appropriate to the circumstances

determine business analysis deliverables, tasks and estimates

plan business analysis communications

determine metrics for monitoring business analysis work

assess business performance and identify measures to rectify.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the business analysis process, procedures and techniques

describe project management process, procedures and techniques

identify and apply risk management strategies

overview technology and technology solution patterns

describe communication constraints that may impact on stakeholders.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems analysis and design field of work, and include access to:

special purpose materials

industry software packages.

Assessors must satisfy NVR/AQTF assessor requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish organisational process needs and objectives that apply to the initiative, and if necessary, define the requirements that the process must meet 
Review existing organisational standards, including standards, guidelines and processes relating to the current initiative 
Tailor an approach to the needs of a specific business analysis initiative, according to organisational standards if required 
Engage with the appropriate stakeholders to determine how the work will be completed 
Plan the execution of business activities 
Recognise stakeholders who may be affected by the business need or a new solution 
Assess stakeholder attitudes toward, and influence over, the initiative 
Decide which stakeholders will have authority over business analysis activities 
Instigate regular reviews to identify new stakeholders or changed positions as clarity of business needs evolve 
Decide the type of project or initiative and the business analysis deliverables 
Determine the scope of work for business analysis activities 
Approve which activities the business analyst will perform and when 
Develop estimates for business analysis work 
Determine how best to receive, distribute, access, update and escalate information from project stakeholders 
Decide how best to communicate with each stakeholder according to stakeholder needs and constraints to communication 
Establish a requirements repository for storing requirements, including those under development, those under review, and approved requirements 
Assess the need and process for requirements traceability, based on relevant factors 
Conclude which requirements attributes will be captured 
Determine the process for requirements change management 
Determine which metrics will be used to measure the work performed by the business analyst 
Report performance in an appropriate format, based on the needs of the project 
Assess performance measures to determine where problems may be occurring in executing business analysis activities 
Identify preventative or corrective actions as required 

Forms

Assessment Cover Sheet

ICTSAD603 - Plan and monitor business analysis activities in an ICT environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

ICTSAD603 - Plan and monitor business analysis activities in an ICT environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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